Never miss a lead. Even at 7pm on a Sunday.
Custom AI voice agents that answer your phone 24/7, qualify the homeowner, and book the appointment directly into your dispatch calendar. They sound human. They book real work. They don't take breaks.
- CALLS HANDLED / MONTH12,000+Across portfolio
- BOOKING RATE64%Qualified calls
- AVG. CALL DURATION3:42To book
- AFTER-HOURS LEADS RECOVERED+312%Vs. voicemail
Four leaks. Every one fixable.
Most home improvement businesses lose money on ai agents for the same four reasons. We've seen this pattern across 40+ clients. Here's what we typically find — and fix.
- LEAK NO. 01
You lose half your leads after 5pm.
Homeowners with broken AC at 9pm don't leave voicemails — they call the next contractor. AI agents answer instantly, 24/7, in a natural voice, and book the appointment before the homeowner hangs up.
- LEAK NO. 02
Your CSRs aren't consistent.
Different operators ask different qualifying questions, miss upsells, and have wildly different booking rates. AI agents follow your script perfectly every time — every call, every shift, every weekend.
- LEAK NO. 03
You're paying $4K/month for a call center.
Third-party answering services charge per minute, take 6-8 weeks to train, and have 30%+ turnover. AI agents cost a fraction of that, deploy in 2-3 weeks, and improve over time as we train them on your actual call data.
- LEAK NO. 04
Hold time is killing your booking rate.
Industry data shows 27% of callers hang up after 2 minutes on hold. AI agents handle unlimited parallel calls with zero wait time. Spike in calls during a heat wave? No problem. Every call gets answered instantly.
AI Agents, documented and shipped.
Not vague promises. Six specific deliverables, each with a defined scope and timeline. You know exactly what you're getting and exactly when.
- 01
Custom voice agent design
Voice persona matched to your brand, qualifying script for your trade, upsell prompts for premium services, and emergency-routing logic — all built around how your business actually books work.
- 02
Dispatch calendar integration
Real-time integration with your CRM or dispatch software (ServiceTitan, Housecall Pro, Jobber, etc.). AI books directly into your calendar, respecting tech availability, service area, and job duration.
- 03
Lead qualification scoring
Every call scored on urgency, job type, location, budget signals, and conversion probability. High-value leads get flagged for human follow-up. Tire-kickers get filtered.
- 04
SMS + email follow-up
After every call, the homeowner gets an automated confirmation text and email with appointment details, your contact info, and a calendar invite. Reduces no-shows by 40%+.
- 05
Recording + transcript dashboard
Every call recorded and transcribed. Searchable dashboard for QA, compliance, and training. Privacy-compliant storage with retention policies you control.
- 06
Continuous tuning
Monthly review of agent performance — booking rate, abandon rate, escalation rate. We tune the script, voice, and routing logic based on real call data, not assumptions.
From audit to live system.
- NO. 01Week 1
Map your call flow
We listen to 50+ of your actual recorded calls, document your qualifying questions, identify upsell moments, and define routing logic.
- NO. 02Weeks 1-2
Build
Voice persona setup, script writing, CRM/dispatch integration, calendar logic, and test calls with your team. Tuned before any real homeowner hears it.
- NO. 03Week 3
Launch
Soft launch on after-hours and weekend calls first. Daily QA for the first two weeks. Phased rollout to full-time coverage as performance proves itself.
- NO. 04Ongoing
Tune
Monthly performance review. Script refinement, voice tuning, expanded use cases (membership renewals, follow-up calls, review requests). Continuous improvement.
“We were missing 40-60 after-hours leads per month going to voicemail. The AI agent books 70% of them now. The math on this is insane — at our average ticket, that's an extra $80K/month we weren't capturing before.”
- No. Current voice AI is genuinely difficult to distinguish from a real CSR. We tune voice tone, pacing, filler words, and interruption handling so it feels natural. We'll send you sample recordings before launch so you can hear it yourself.
- Every agent has escalation logic. If the homeowner asks for something the AI isn't trained for (complex commercial work, billing disputes, complaints), it routes the call to your live team or takes a detailed message for callback. Nothing falls through.
- We recommend disclosure on the first call ("Hi, I'm an AI assistant for [Company]") — both because it's ethical and because some states require it. Most homeowners are fine with it once they realize how fast and helpful it is. Booking rates don't drop materially when we disclose.
- We integrate with most major home services CRMs — ServiceTitan, Housecall Pro, Jobber, FieldRoutes, Workiz, and others. The AI checks real-time availability, books directly into your calendar, and respects routing rules (service area, tech skills, job duration).
- Most clients invest $1,500 to $4,000 per month depending on call volume and customization. Compared to a $4,000+ third-party answering service or $50K+ for a full-time after-hours CSR, the ROI is typically 8-15x in the first year.
- Every booking gets a confirmation sent to the homeowner immediately and to your dispatch dashboard for human review. Errors are caught early. The AI also flags any call it wasn't fully confident about for your team to verify within 30 minutes.
Say the number. Show the receipt.
Twenty minutes. We pull your current numbers, service areas and margins, then tell you which two channels are worth funding. No slide deck.